Off shift operations include some of the most boring, repetitive, and error prone tasks of an IT organization. The benefit of an automated system is that these functions are reliably executed by the automation software, relieving operations personnel from hours of tedious, boring and manual tasks. Our solutions are a better and more intelligent approach to cost containment and reduction. The greatest opportunity is to increase service to the customer while systematically reducing costs . Management often overlooks this potential for savings. Most modern servers have a low operating cost and the total cost of ownership has been declining . Even so, the cost of the operations staff can be as high as 71% of the total cost.